During regular hours, our nurses are well- trained to answer your questions about routine baby and child care, common symptoms, over-the-counter medications, and vaccine reactions. To leave a non-urgent message for a nurse, include your name and number, child's name and age, topic of concern, and best contact time. If you believe your child has a serious complaint that requires a same-day visit, request an appointment directly with the receptionist. PHYSICIAN CALLBACKS
Our doctors are eager to answer your questions and concerns but cannot be interrupted during patient visits, and most often will return calls late in the day. For non-urgent matters, return calls may take several days. If you have not heard back from the doctor, speak with the triage nurse who can often expedite a response to your questions.